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Parfetts Selects TrueCommerce to Implement Supplier Enablement Program
EDI Investment to maximise supplier communications
COVENTRY, England (May 5, 2024)—TrueCommerce, a global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, announced today that it has been selected by Parfetts, to advance its Supplier Enablement program. Parfetts, a leading independent UK wholesaler and convenience symbol group, is now using TrueCommerce’s EDI-based supplier enablement solution to manage supplier communications.
Parfetts has continually invested in technology designed to improve customer and supplier experience and has consistently been at the forefront of technology innovation. It provides a state-of-the-art app experience and web-based order capture system alongside QR code-based ordering capabilities across the full suite of literature to ensure ease of ordering. Parfetts has made a significant investment in technologies to improve speed and efficiency of deliveries.
Parfetts was keen to offer similar levels of service to supplier partners to improve communications by investing in a platform which offers a stable and reliable EDI program to their diverse range of suppliers. “TrueCommerce’s solutions dominate our industry. Their experience in managing complex supply chain communications was evident,” explains Simon Hardisty, Head of Information Technology, with Parfetts. “There was a significant overlap between TrueCommerce trading partners and our supplier community. TrueCommerce was clearly the industry front runner, their team’s expertise in understanding both our needs and the needs of our suppliers was a deciding factor for us.”
Excellence Across Supplier Communication
The solution offered by TrueCommerce features key capabilities that will enable Parfetts’ community of suppliers, regardless of their size or technical maturity, to easily communicate with the wholesaler. TrueCommerce’s platform also includes fully managed supplier onboarding and communications management for EDI-related supplier queries.
Matthew Wilcock, Senior Vice President, Sales Europe, TrueCommerce explains the core business benefits for Parfetts, “We are delighted to partner with Parfetts to improve supplier communications. Our offering will ensure that Parfetts maintain excellence across its supplier relations. They can in turn pass these advantages on to retailers, enabling them to have access to the lines they need, when they need them.”
Additional Resources
- Success Story: Asda Stores Ltd Selects TrueCommerce to Manage its Business Transformation Initiative as It Separates from Walmart
Connect with TrueCommerce
About Parfetts
As an employee owned business Parfetts are committed to helping independent retailers grow and thrive. Parfetts have over 40 years experience providing a cash and carry depot network, online ordering, click and collect and delivered services. With an extensive range of over 7,000 products at industry-leading prices, regular promotions driving exceptional value and industry leading levels of service plus with the fastest growing symbol group in the UK, providing retailers with industry leading margins they are the first choice for independent retailers who want to improve and grow their businesses.
About TrueCommerce
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully integrated network that connects their customers, suppliers, logistics partners and internal systems. Our cloud-based, fully managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today while preparing them for the future with our integration-agnostic network. That’s why thousands of companies—from SMBs to the global Fortune 100, across various industries—rely on us. To learn more, visit www.truecommerce.com.
TrueCommerce is a trademark of True Commerce, Inc. All other trademarks are property of their respective owners.
